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CANCELLATION POLICY: 24 hour notice of cancellation is requested for all appointments. We realize sticky situations arise; but pretty please give us as much notice as possible. Same day cancellations will result in 50% of the scheduled service price to be charged to the card on file. Cancellation fees will not credit toward future appointments.
LATE-SHOW POLICY: Due to the arrangement of our schedules, and in order to respect the time of our clients; there is a 5 minute grace period for all appointments. Should you be later than the 5 minutes grace, your appointment will be rescheduled. Habitual late clients will be required to reschedule and will be charged 50% of the scheduled service price to the card on file. Cancellation fees will not credit toward future appointments.
NO-SHOW/NO-CALL POLICY: All clients who no-show a scheduled appointment will be charged 100% of the scheduled service price. Cancellation fees will not credit toward future appointments.